The terms and conditions mentioned below apply to all bookings that has been made via the website of Lloyd Hotel. The Lloyd Hotel is a company registered in The Netherlands whose registered office is at Oostelijke Handelskade 34 1019 BN Amsterdam
All prices shown online are per room per night (unless otherwise stated). Rates are including VAT and excluding local city tax and breakfast. Room prices are subject to change without notice. However, your room price is guaranteed once you received a booking confirmation. Please note: the city tax is applicable for 2019. In 2020 the city tax will be raised to 7% + € 3,- per person, per night.
We use two different cancellation policies, depending on the reservation you make:
Refundable reservations: Cancellations or modifications of reservations without restrictions are free of charge up to 48 hours before the arrival date. Please take in consideration that the arrival date starts at 00.00 hour local time. Should you cancel or modify within 48 hours before arrival, or in case you do not show up, 100% of the first night will be charged. For example when the check-in day is 20th of June, then free cancellation is possible until and including the 17th of June.
Non-refundable reservations: It is not possible to modify or cancel this reservation in any case. The total costs for all room nights, including local city tax will be charged directly after your reservation is made. Please note that the credit card which is used to make the booking, needs to be shown upon check-in. The name of the booker needs to be the same as the name on the credit card. If this is not possible please ask reception in advance for a third party authorization form.