We take the health and safety of our guests very seriously. We go above and beyond to ensure your safety. To put your mind at ease, we want to inform you of the additional health and safety measures we’re taking.

We follow government guidelines, this means our employees wash their hands regularly and we don’t shake hands. All high-touch areas in the hotel, such as door handles and light switches, are cleaned a few times a day. Housekeeping staff cleans our guest rooms thoroughly on a daily base. Our staff has been trained in preventing the spread of coronavirus and we will continue to ensure that hygiene and cleanliness remain our top priority. We will ensure that our staff is free of symptoms of the virus. We do ask people who feel sick not to visit us for the wellbeing of others.

Lloyd Restaurant is closed until April 28th by order of the authorities. You may order room service, we won’t charge an extra fee.

Due to the coronavirus, Lloyd Hotel has decided to adjust the cancellation conditions for the months of March, April & May. This is decided by the board, because neither hotel guests nor the hotel can influence this crisis.

Guests who have booked a room with a non-refundable rate will be given the option to rebook their reservation on another date in 2020.

Also we have temporarily changed our refundable conditions, since we fully understand that our guests want to have flexibility in these uncertain days. In March, April and May you can book a room and cancel or modify your reservation free of charge up to 24 hours before the day of arrival. Please check our updated cancellation policy by clicking here.

Check-in is 3.00pm on the day of arrival. Check-out is 12.00 noon on the day of departure. We will gladly store your luggage for short periods before check-in and after check-out.

You may pay for the room in cash, with a debit or a credit card. Please note we do not accept banknotes higher than € 100,-.

Please note that the credit card which is used to make the booking needs to be shown upon check-in. The name of the booker needs to be the same as the name on the credit card. If this is not possible, and the credit card only serves as a guarantee for the reservation, please fill out our credit card guarantee form. If the credit card will be used to pay for the reservation, please fill out our credit card authorization form. Please send us the signed form via e-mail together with a copy of the front and back of the credit card.

We can provide an extra bed in the 3 star rooms and up. Extra beds are available on request and subject to a small surcharge of € 40,- per night for adult beds, and € 25,- per night for children under 12 years. Cots for children under the age of 2 years are available at no cost.

The side hotel entrance and certain rooms have wheelchair-friendly access. Please be so kind to mention you require a wheelchair accessible room when making a reservation.

Lloyd Hotel is only a 10-minute tram ride away from Amsterdam Central Station. Take tram 26 in the direction of IJburg, after 3 stops exit the tram at Rietlandpark. From the tram stop it is a 3-minute walk to our front door.

Public transport tickets (from 24 hours – 96 hours) can be purchased from reception starting from € 8,00. You can also pre-buy your tickets online.

It is not possible to pay with cash in a bus or a tram.

Parking is available at garage Rietlandpark on the Oostelijke Handelskade 355. Please press “16” to enter the garage. The pedestrian exit is at the back of the hotel. The cost is € 4,00 per hour and € 30,00 for 24 hours. The parking garage is not wheelchair accessible, there are special parking spaces on the street.

You may purchase tickets for the following museums at our reception:
Amsterdam Museum
Rijksmuseum
Van Gogh Museum
Heineken Experience
Jewish Cultural Quarter